Aptean Insights

This checklist provides you with actionable steps to strengthen your final rule compliance strategY, reduce risks and protect your bottom line while keeping operations running smoothly in today's evolving regulatory landscape.

In a regulated industry like financial services, optimizing your complaints handling function is key—let’s dive into how the right system does just that.

The best complaint handling software delivers value to your customers and internal stakeholders right across your organization. Explore those benefits today.

IP sequence searching is part of doing business for patent attorneys and law firms. Learn how Aptean GenomeQuest can help improve firms' IP strategy, now.

With the passing of the Modernization of Cosmetics Regulation Act of 2022 (MoCRA), considerable compliance requirements are on the horizon. Learn the new requirements and how PLM software supports compliance.

With free IP sequence searches proving increasingly risky, how can taking a different approach transform and de-risk your sequence searching? Learn more, now.

Discover how to optimize your complaint procedure in each of the five key stages to secure better outcomes for both your customers and your business.

Simplify complaint handling while improving outcomes and elevating customer experience with our case and complaints management software. Discover Aptean Respond.

With more businesses securing first-point-of-contact resolutions, how can you increase ownership and accountability when managing frontline complaints?

Organizations must ensure seamless end-to-end complaint experiences to retain customers. We look at how you can create a frictionless customer complaint journey.

When evaluating the options, do you know which features separate the customer complaint management systems from the rest? Find out now.

There’s untapped value at the heart of your complaints function—here’s how to unlock it and what it can do for your financial services business.

KPIs are critical for complaint handling, but are you tracking the right metrics to deliver the insights you need and drive improvement? Find out, now.

Find out how automation is the key to delivering significant customer experience improvements in financial services complaint handling.

How can complaints management systems and their associated data help financial services businesses ensure they’re ready for the new Consumer Duty?